Capture Life In Every Frame

Typically, we process and dispatch orders within 1-2 business days. For major metro cities (e.g., Mumbai, Delhi, Bangalore), delivery usually completes within 3-5 business days. For other regions, it may take up to 7-10 business days depending on logistics and location. We partner with trusted couriers to ensure safe and timely delivery. You will receive tracking information once your order ships, so you can monitor its progress until it arrives at your doorstep.

At LensVista, we offer a 7-day return window from the date of delivery for most products, provided the item is unused, in original packaging, and with all accessories intact. If you receive a defective or damaged product, inform us within 48 hours of receipt with photos, and we will guide you through the return or replacement process at no extra cost. For exchanges (e.g., different model or accessory), please contact our support team to confirm availability. Certain items (e.g., consumables) may be non-returnable—details are specified on the product page.

Yes, most products come with manufacturer warranty valid in India. Warranty duration varies by brand—commonly 1 year for cameras and accessories, sometimes longer for lenses or specialized gear. We clearly mention warranty terms on each product page. In case of issues covered under warranty, we assist you in contacting authorized service centers. Keep your purchase invoice safe, as it is required for claim processing. For any warranty-related inquiries, our support team is here to help guide you through the procedure smoothly.

We understand that professional equipment can be a significant investment. Currently, we offer EMI options through partnered banks and payment providers on orders above a certain amount. During checkout, if your card or provider supports EMI, you will see available tenure and interest-free schemes. Financing availability depends on bank policies and promotional periods, so check the payment page for up-to-date options. For further assistance or custom financing queries, reach out to our customer support team.

LensVista offers personalized assistance via chat in the mobile app or email support. Describe your project (e.g., travel photography, studio videography), budget, and preferences, and our expert team will recommend suitable cameras, lenses, lighting, and accessories. You can also schedule a callback for in-depth consultation. For quick tips, check our tutorial section in-app or blog articles. Our aim is to ensure you choose gear that fits your needs and delivers reliable performance for your creative work.